Returns & Exchanges
At RASARIO, we strive for perfection in every silhouette; however, if your selection is not quite right, we accept returns on unworn items within 14 days of delivery. Please ensure all original tags and security seals remain intact to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Place the garment in its original designer packaging and include the printed return authorization form inside the box.
- 3.Ship the Item
Affix the prepaid shipping label provided in your portal and drop off the package at your nearest authorized courier location.
- 4.Quality Inspection & Refund
Once our atelier receives and inspects the item for quality compliance, your refund will be processed to the original payment method within 7-10 business days.
